Your personal information is completely safe at ex cricket. We are fully transparent about what data we collect, how we use it, and how we protect it — all of it is clearly explained here.
Ex cricket (excricket.app) is one of Bangladesh's leading online gaming platforms. We offer Sports Betting, cricket, football, slots, bingo, and a wide range of other gaming services. Using our platform requires some personal information, and you have every right to know how that information is used.
This Privacy Policy covers in detail what data ex cricket collects, why it is collected, how long it is retained, and how it is kept secure. By registering on or continuing to use our platform, you are considered to have agreed to this policy.
We believe transparency is the foundation of trust. There are no hidden practices in how ex cricket handles your data. If you have any questions, feel free to reach out to our support team directly.
In Brief: ex cricket only collects the information needed to provide its services. Your data is never sold to third parties.
Ex cricket collects various types of information for registration and service delivery on the platform. This data falls into three main categories — information you provide directly, information collected automatically, and information received through third parties.
| Type of Data | Purpose of Collection | Mandatory |
|---|---|---|
| Name & Identity | Account Creation & KYC | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Payment Information | Transaction Processing | Yes |
| Device & IP | Security & Fraud Prevention | Automatic |
| Cookie Data | User Experience Improvement | Optional |
Ex cricket uses your information only for specific, legitimate purposes. Your personal data is never used for advertising sales or unrelated commercial activities.
Unsubscribe from Promotional Messages: You can opt out of promotional SMS or emails at any time. Just let our support team know.
Ex cricket retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period in accordance with legal obligations and financial regulatory requirements.
Important: Data may need to be retained beyond the standard period for legal investigations or dispute resolution. This is part of our legal compliance obligations.
Ex cricket never sells or transfers your personal data to third parties for commercial purposes. However, in limited circumstances, certain information may be shared with specific parties.
Third-Party Agreements: All partners with whom data is shared are required to sign an agreement to uphold ex cricket's privacy standards. Any partnership is terminated if a partner fails to ensure the security of your data.
Ex cricket uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.
Non-essential cookies can be disabled from your browser settings. However, turning off certain cookies may limit some features of the platform.
At ex cricket, you have full control over your own data. Your key rights are outlined below.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or irrelevant information.
Where there is no legal obligation, you may request that your data be deleted.
The right to receive a copy of your personal data in a portable format.
You may object to the processing of your data for specific purposes.
You may request that data processing be restricted under certain circumstances.
To exercise your rights: To exercise any of the above rights, email us at [email protected]. We will respond within 7 business days.
Ex cricket is strictly for users aged 18 and above. We do not knowingly collect or store information from minors. If a minor's data enters our system by mistake, it will be deleted immediately and the associated account will be closed.
A note for parents: If you suspect your child is using ex cricket, please contact our support team immediately. We will act quickly.
Ex cricket protects your data using industry-leading security technology. Our systems and processes are continuously updated to prevent data theft and unauthorized access.
In the Event of a Data Breach: In the event of a data security breach, affected users will be notified within 72 hours and prompt remedial action will be taken.
For any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated privacy team. We take all concerns seriously and work to resolve them as quickly as possible.
This Privacy Policy may be updated at any time. For significant changes, you will be notified via your registered email or through a notification on the platform.
Our privacy policy is not just words — it is reflected in proven technology and processes.
All your data transmissions are fully encrypted using 256-bit SSL technology. Hackers and third parties have no way of accessing your information.
Every user's identity is rigorously verified, which helps prevent fraud and illegal activity while keeping genuine users safe.
With 2FA enabled, no one can access your account even if they know your password. Login is simply not possible without an OTP.
Ex cricket never sells your personal data. Sharing any user profile with advertisers is strictly prohibited.
Independent third-party experts regularly audit our systems for vulnerabilities and ensure issues are resolved promptly.
You have full rights to view, correct, or delete your data at any time. Simply contact our support team to make a request.
Simple answers to the most frequently asked questions by users.
Your privacy is our top priority at ex cricket. Register now and enjoy the best gaming experience in Bangladesh.